- We have an extensive range of advanced call handling and management features, all operated through an easy-to-use interface: from simple call transfer and complex call queues to voicemail to encrypted call recording.
- We'll make sure you’re always in touch and never miss a call.
- Our powerful desktop and mobile applications will enable you to take your business communications to a whole new level: they will enhance and simplify your day-to-day communications’ experience.
includes
- WebRTC – Technology
- Full Colour Screen IP Handsets
- System Dashboard
- Desktop & Mobile Apps
- Call Reporting
- MS Teams integration
- Free UK calls (landline and mobiles)
- Telephone number porting
- Internal/external conferencing
- Instant messaging/Presence
- Free UK Landline & Mobile Calls
- CRM Integration
- Advanced PBX Features
- Click to Dial
- Voice Recording
- Voicemail, including email transcription
- Free Site survey
- Simple remote installation
- Simple remote management
- Future proof solution
Lifetime Hosted Telephony Licences!
To arrange a discovery call, please complete this form.
WebRTC Technology
Discover complete flexibility with the newest way to access mayfone
Your mayfone business solution already offers a host of ways to connect – through desktop clients, mobile apps, and traditional desk phones – giving you a solution fit for office, home and a hybrid working environment. But we’ve now taken this a step further with the introduction of mayfone WebRTC, increasing mobility by allowing users to access mayfone’s powerful set of features directly from their web-browser, without the need for applications. To find out more, download our PDF.
Full-Colour screen IP handset
Especially designed for busy executives and professionals, Yealink SIP-T54W is an easyto- use Prime Business Phone with an adjustable 4.3-inch color LCD screen. With the built-in Bluetooth 4.2 and the built-in dual band 2.4G/5G Wi-Fi, the SIP-T54W IP Phone ensures a wireless connection. Its built-in USB 2.0 port allows you to connect a USB recording device, a direct-wired/ wireless USB headset, or up to three Yealink EXP50 expansion modules. The Yealink SIPT54W is a powerful and expandable office phone that delivers optimum desktop efficiency and productivity.
System Dashboard
mayfone’s system dashboard has a comprehensive range of features, giving you a 360 degree view of your hosted PBX. These include: live and historical calls, users online, app users, answered calls and reports.
Desktop & Mobile Apps
The Communicator soft client is your window into the mayfone platform, enabling your employees to communicate and collaborate however they wish, on any device, and from wherever they’re working.
Communicator is available for desktop (Windows and Mac OS), and mobile (iOS and Android), delivering a host of communication and collaboration features within a single, intuitive pane:
- Softphone
- Video
- Instant Messaging
- Group Conferencing
- Screen Sharing
- Document Sharing
- Click-to-dial
Click to Dial
Deploying the Communicator Desktop App gives you the ability to simply click any telephone number within a web browser, or a document on the screen, and instantly make an outbound call. Simply click the red icon next to the phone number.
Why rent when you can own
Lifetime Hosted Telephony Licences!
To arrange a discovery call, please complete this form
MS Teams Integration
Leverage our powerful UCaaS infrastructure and features to provide an enhanced voice solution for your Microsoft Teams users. For businesses who use Microsoft 365 for productivity and collaboration, mayfone for Teams allows employees to use Teams desktop and mobile applications to make and receive voice calls without clicking out to other consoles – giving the productivity benefit of having a single application to handle all channels of communication.
CRM Integration
mayfone is plug-and-play ready for integration with Salesforce, Microsoft Dynamics, Sugar CRM, HubSpot, Zendesk, Bullhorn, Pipedrive, and more, with new integrations coming on-stream regularly. Of course, other web-based CRMs are also catered for, offering both click-to-dial and ‘screen pop’ functionality.
We also offer voice integration with Microsoft Teams, delivering a cost-effective and resilient solution for hosted telephony in a Microsoft world.
- Anonymous Call
- Rejection
- Authentication
- Authorisation codes
- Automatic Call Back
- Busy Lamp Fields
- Call Admission Control
- Call Forward Always
- Call Forward Busy
- Call Forward No Answer
- Call Forward Not
- Reachable
- Call From Anywhere (Remote Office)
- Call Log/history
- Call me Anywhere (Twinning)
- Call Notify by Email
- Call Park
- Call Pickup
- Call Return
- Call Recording Inbound/Outbound
- Call Recording Extensions
- Call Transfer
- Call Waiting
- Calling Line Id Blocking
- Calling line Id Delivery (External)
- Calling line Id Delivery (Internal)
- Calling Name Retrieval
- Calling Policy
- Call Hold
- Conference Calling
- Diversion Inhibitor
- CRM Integration
- Hot Desking
- Do not Disturb
- Hunt Group – Regular
- Hunt Group – Circular
- Hunt Group – Uniform
- Hunt Group – Simultaneous
- Instant Group Call
- Hunt Group – Weighted Distribution
- Last Number Redial
- Music on Hold
- Music on Hold User
- Number Presentation
- Preset availability Profiles
- Scheduling on Hunt Group
- Scheduling on Auto Attendant
- Sequential Ring
- Selective Call Rejection
- Speed Dials
- Voice Messaging – User and Hunt Group
Call Reporting
There are a multitude of free reports available with mayfone. Call data may be retrieved by simply searching on the following criteria:
- Inbound calls
- Outbound calls
- Daily breakdowns per hour
- Calls per user
- Date
- Time
- Extension no
Voice recording
mayfone can be enabled for native cloud-based call recording, offering a 90-day rolling archive of calls, complete with secure cloud storage and options for archiving. Should you need to retain copies of call recordings beyond the previous 90 days, the platform enables you to archive recordings to your own Amazon S3, Google Drive, or Dropbox storage solution.
If you’re operating in a regulated industry and need to adhere to strict compliance requirements, such as MiFID II or PCI, we also offer a fully compliant, cloud based call recording and analytics platform – Atmos.
The Atmos platform comes complete with advanced search and retrieval, 256 bit encryption, long-term immutable storage, and payment platform integration, delivering the ultimate telephony compliance suite.
Voicemail, including email transcription
mayfone offers unlimited individual and group voicemail boxes.
Voicemails may be accessed either from the user’s handset, desktop/mobile Communicator app, or via email notifications.
Recordings are also attached as MP3 files with email notification.
