Hosted telephony, also known as cloud telephony or cloud-based phone system, is a modern communication solution that allows businesses to make and receive phone calls over the internet instead of traditional phone lines. Hosted telephony provides businesses with numerous benefits, including cost savings, flexibility, scalability, and improved productivity. In this blog, we’ll take a closer look at what hosted telephony is and why it’s a great option for businesses of all sizes.
What is Hosted Telephony?
Hosted telephony is a cloud-based phone system that allows businesses to make and receive calls over the internet. Instead of using traditional phone lines, hosted telephony uses a data connection to transmit voice data. This means that businesses don’t need to invest in expensive on-premise hardware, such as PBXs, as everything is managed in the cloud.
Hosted telephony is usually delivered as a service by a provider, which means that businesses pay a monthly fee to access the phone system. The provider takes care of all the maintenance, upgrades, and support, which means that businesses don’t need to worry about managing their own phone systems.
Benefits of Hosted Telephony
Hosted telephony can help businesses save money on their phone bills. Traditional phone lines can be expensive, especially for businesses that make a lot of long-distance calls. Hosted telephony uses the internet to make and receive calls, which is much cheaper than traditional phone lines.
Hosted telephony is very flexible and can be tailored to meet the needs of businesses of all sizes. It’s easy to add or remove phone lines as the business grows or changes.
Hosted telephony can be easily scaled up or down depending on the needs of the business. This makes it a great option for businesses that have seasonal peaks or need to quickly add or remove phone lines.
Hosted telephony can help improve productivity by allowing employees to work from anywhere with an internet connection. This means that employees can work from home or while traveling, which can help them be more productive.
Hosted telephony offers advanced features that are not available with traditional phone systems. These features include voicemail to email, call recording, call forwarding, and call routing.
Hosted telephony is a modern communication solution that offers numerous benefits for businesses of all sizes. By using the internet to make and receive calls, businesses can save money, be more flexible, and improve productivity. Hosted telephony is easy to set up and can be tailored to meet the needs of any business. If you’re looking for a modern phone system that can help your business be more efficient and productive, hosted telephony is definitely worth considering.